All personal information, including credit card details, are transferred to us in an encrypted form via our secure server. This is managed by Future Store Ltd., a Company specialising in e-commerce and secure website design. The secure server through which your order will pass, holds a security certificate issued by Thawte, a partner of VeriSign , one of the largest internet companies.



Through this secure server, it is most unlikely that unauthorised persons will be able, either accidentally or deliberately, to access your credit card details.



In the event of unauthorised use of your credit (or debit) card, your bank, or the issuer of your card cannot hold you liable for more than £50.00 of fraudulent use. If the issuer of your card does hold you liable for any liability for fraudulent use concerning a transaction with us, Heligan Gardens Ltd. will reimburse you for the full amount for which you are held liable, up to a maximum of £50.00 (fifty pounds sterling) per such fraudulent transaction.



This guarantee applies only where fraudulent activity has taken place through your debit or credit card, through no fault of your own, while using the secure server at www.futurestore.co.uk as part of the process of placing an order through www.heliganshop.com a subsidiary of www.heligan.com



Should you suspect any such fraudulent activity, you must notify your bank or card issuer, in accordance with their reporting rules and procedures.